Survey on municipal services in Gori, 2018

The research aimed to assess provision of local services in Gori municipality, identification of formats of cooperation between local government and civic organizations, and study of public attitudes. The survey was conducted in cooperation with Gori Information Centre within the project "Supporting Public Administration Reform in Georgia" (UNDP).

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Survey on municipal services in Gori, 2018

The research aimed to assess provision of local services in Gori municipality, identification of formats of cooperation between local government and civic organizations, and study of public attitudes. The survey was conducted in cooperation with Gori Information Centre within the project "Supporting Public Administration Reform in Georgia" (UNDP).

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Codebook

STRATUM: Stratum

Question text: Stratum

Values:
  • Urban
  • Rural

RESPSEX: Respondent's sex

Question text: Respondent's sex

Values:
  • Male
  • Female

AGEGROUP: Respondent's age

Question text: Respondent's age

Note: This variable was recoded from an open-ended question

Values:
  • 18-34
  • 35-54
  • 55+

ACTCLEAN: Activities during the last 6 months - Cleaned/helped to clean public space

Question text: Now I will name several activities. Please, tell me, which of these activities you have been involved in during the past 6 months - Helped with cleaning a public space (e.g. entrance to the apartment building, school or church yard, or other).

Values:
  • Yes
  • No
  • Not applicable

ACTVLNT: Activities during the last 6 months - Volunteered without expecting compensation

Question text: Now I will name several activities. Please, tell me, which of these activities you have been involved in during the past 6 months - Did volunteer work without expecting compensation.

Values:
  • Yes
  • No
  • Not applicable

ACTPBLM: Activities during the last 6 months - Attended a public meeting

Question text: Now I will name several activities. Please, tell me, which of these activities you have been involved in during the past 6 months - Attended a public meeting. By public meeting, we mean a gathering of the members of a given community in order to discuss the issues that are of importance for the community members

Values:
  • Yes
  • No
  • Not applicable

ACTSPET: Activities during the last 6 months - Signed a petition or a demand/request, including online petitions

Question text: Now I will name several activities. Please, tell me, which of these activities you have been involved in during the past 6 months - Signed a petition or a demand/request, including online petitions.

Values:
  • Yes
  • No
  • Not applicable
  • Don't know

LGATTR: During the past 2 years - Have you attended an event or a meeting organized by your local self-government?

Question text: During the past 2 years - Have you attended an event or a meeting organized by your local self-government?

Values:
  • Yes
  • No
  • Don't know

LGCLL: During the past 2 years - Have you called your local self-government?

Question text: During the past 2 years - Have you called your local self-government?

Values:
  • Yes
  • No
  • Don't know

LGVIS: During the past 2 years - Have you visited your local self-government?

Question text: During the past 2 years - Have you visited your local self-government?

Values:
  • Yes
  • No
  • Don't know

LGHOM: During the past 2 years - Has a representative of your local self-government visited you or your neighborhood?

Question text: During the past 2 years - Has a representative of your local self-government visited you or your neighborhood?

Values:
  • Yes
  • No
  • Don't know

LGSCM: During the past 2 years - Have you contacted your local self-government via social media (Facebook)?

Question text: During the past 2 years - Have you contacted your local self-government via social media (Facebook)?

Values:
  • Yes
  • No
  • Don't know

ACCLGB: To what extent was it easy to reach your local self-government?

Question text: To what extent it was easy to reach your local self-government?

Note: The question was asked to the respondents who visited local self-government during the past 2 years

Values:
  • Easy
  • Average
  • Difficult

LGRES: To what extent did your local self-government satisfy your request?

Question text: To what extent did your local self-government satisfy your request?

Note: The question was asked to the respondents who visited or/and contacted local self-government via social media during the past 2 years
If a respondent has addressed local self-government several times, then they were asked about the last appeal

Values:
  • Fully satisfied
  • Partially satisfied
  • Didn't satisfy, issue was within competence of municipality
  • Didn't satisfy, issue was not within competence of municipality
  • I am still waiting for a response

LGREACT: How fast did your municipality react to your appeal?

Question text: How fast did your municipality react to your appeal?

Note: The question was asked to the respondents who visited/called/contacted local self-government via social media during the past 2 years

Values:
  • From 1 to 10 days
  • From 11 days to month
  • From 1 to 6 months
  • From 6 months to year
  • More than a year
  • They have not reacted at all
  • Don't know

PROCED: How easy were the procedures for you to prepare an appeal to your municipality, including preparing some documents?

Question text: How easy were the procedures for you to prepare an appeal to your municipality, including preparing some documents?

Note: The question was asked to the respondents who visited local self-government during the past 2 years

Values:
  • Easy
  • Average
  • Difficult
  • Don't know

KNWRGHT: Awareness about the rights that you have in local self-government's decision-making processes

Question text: Please tell me, how aware you are of the rights that you have in decision-making processes at the local self-government level?

Values:
  • I am well aware of it
  • I am more or less aware of it
  • I am not aware of at all
  • Refuse to answer

CTRINCBUD: Citizen/initiative groups has a right - Engage in local budget project preparation

Question text: In your opinion, which of the following rights do citizen or an initiative groups have? - Engage in local budget project preparation

Values:
  • Has
  • Doesn't have
  • Don't know/Refuse to answer

CTRADDLT: Citizen/initiative groups has a right - Address the municipality by a letter to ask them to implement a certain project

Question text: In your opinion, which of the following rights do citizen or an initiative groups have? - Address the municipality by a letter to ask them to implement a certain project

Values:
  • Has
  • Doesn't have
  • Don't know/Refuse to answer

CTRTRAUT: Citizen/initiative groups has a right - Require that the authority of the mayor of the municipality be terminated

Question text: In your opinion, which of the following rights do citizen or an initiative groups have? - Require that the authority of the mayor of the municipality be terminated

Values:
  • Has
  • Doesn't have
  • Don't know
  • Refuse to answer

CTRANREP: Citizen/initiative groups has a right - Request an annual report from the mayor of the municipality

Question text: In your opinion, which of the following rights do citizen or an initiative groups have? - Request an annual report from the mayor of the municipality

Values:
  • Has
  • Doesn't have
  • Don't know
  • Refuse to answer

CTRTRMJM: Citizen/initiative groups has a right - Require that the authority of a Sakrebulo majoritarian Member be terminated

Question text: In your opinion, which of the following rights do citizen or an initiative groups have? - Require that the authority of a Sakrebulo majoritarian Member be terminated

Values:
  • Has
  • Doesn't have
  • Don't know
  • Refuse to answer

CTRSPCH: Citizen/initiative groups has a right - Give a speech at the Sakrebulo session

Question text: In your opinion, which of the following rights do citizen or an initiative groups have? - Give a speech at the Sakrebulo session

Values:
  • Has
  • Doesn't have
  • Don't know
  • Refuse to answer

CTRINTBUD: Citizen/initiative groups has a right - Request information about municipal budget spending

Question text: In your opinion, which of the following rights do citizen or an initiative groups have? - Request information about municipal budget spending

Values:
  • Has
  • Doesn't have
  • Don't know
  • Refuse to answer

CTRPET: Citizen/initiative groups has a right - Prepare a petition

Question text: In your opinion, which of the following rights do citizen or an initiative groups have? - Prepare a petition

Values:
  • Has
  • Doesn't have
  • Don't know
  • Refuse to answer

CTRINVMT: Citizen/initiative groups has a right - Convene a general meeting of a settlement

Question text: In your opinion, which of the following rights do citizen or an initiative groups have? - Convene a general meeting of a settlement

Values:
  • Has
  • Doesn't have
  • Don't know
  • Refuse to answer

CTRBRDM: Citizen/initiative groups has a right - Present him/herself as a candidate of the Advisory Board

Question text: In your opinion, which of the following rights do citizen or an initiative groups have? - Present him/herself as a candidate of the Advisory Board

Values:
  • Has
  • Doesn't have
  • Don't know
  • Refuse to answer

CTRMEDEXP: Citizen/initiative groups has a right - Ask the municipality to cover medical expenses

Question text: In your opinion, which of the following rights do citizen or an initiative groups have? - Ask the municipality to cover medical expenses

Values:
  • Has
  • Doesn't have
  • Don't know/Refuse to answer

PRDCMP: Interest in participation in local self-government decision making processes

Question text: Using this card, please tell me, how interested are you in participating in the decision making processes of local self-government?

Values:
  • I am interested
  • I am more or less interested
  • I am not interested
  • Don't know/Refuse to answer

KNSKRSES: How easy is it for you to know when Sakrebulo sessions are held?

Question text: Please tell me, how easy is it for you to know when Sakrebulo sessions are held, if you need it?

Values:
  • Very easy
  • More or less easy
  • More or less difficult
  • Very difficult
  • Don't know
  • Refuse to answer

ATNSKRSES: Have you attended any Sakrebulo sessions or Sakrebulo commission sessions?

Question text: During the last 12 months have you attended any of Sakrebulo sessions or Sakrebulo commission sessions?

Values:
  • Yes
  • No
  • Don't know/Refuse to answer

ADMRREP: Addressed or not: Representative of your municipality Mayor – Trustee (Village Governor)

Question text: During the last 12 months have you addressed the following persons? By addressing we mean any kind of communication via letter, social media (Facebook), asking a question at a public meeting, personal meeting, etc. - Representative of your municipality Mayor – Trustee (Village Governor)

Values:
  • Yes
  • No
  • Don't know/Refuse to answer

ADMBMUN: Addressed or not: Member of your municipality Sakrebulo

Question text: During the last 12 months have you addressed the following persons? By addressing we mean any kind of communication via letter, social media (Facebook), asking a question at a public meeting, personal meeting, etc. - Member of your municipality Sakrebulo

Values:
  • Yes
  • No
  • Don't know

ADMAYOR: Addressed or not: Mayor of your municipality

Question text: During the last 12 months have you addressed the following persons? By addressing we mean any kind of communication via letter, social media (Facebook), asking a question at a public meeting, personal meeting, etc. - Mayor of your municipality

Values:
  • Yes
  • No
  • Don't know

ADCTHL: Addressed or not: Representative of any department of your municipality city hall

Question text: During the last 12 months have you addressed the following persons? By addressing we mean any kind of communication via letter, social media (Facebook), asking a question at a public meeting, personal meeting, etc. - Representative of any department of your municipality city hall

Values:
  • Yes
  • No
  • Don't know

ADGOVERN: Addressed or not: The state trustee – Governor

Question text: During the last 12 months have you addressed the following persons? By addressing we mean any kind of communication via letter, social media (Facebook), asking a question at a public meeting, personal meeting, etc. - The state trustee – Governor

Values:
  • Yes
  • No
  • Don't know

ADMAJMP: Addressed or not: Your majoritarian member in the parliament

Question text: During the last 12 months have you addressed the following persons? By addressing we mean any kind of communication via letter, social media (Facebook), asking a question at a public meeting, personal meeting, etc. - Your majoritarian member in the parliament

Values:
  • Yes
  • No
  • Don't know

ADREPGV: Addressed or not: Representative of central government/ministry

Question text: During the last 12 months have you addressed the following persons? By addressing we mean any kind of communication via letter, social media (Facebook), asking a question at a public meeting, personal meeting, etc. - Representative of central government/ministry

Values:
  • Yes
  • No
  • Don't know

SATMNSCAS: Satisfied/dissatisfied: Social assistance of municipality

Question text: Using this card, please tell me, how satisfied or dissatisfied you are with the following services? - Social assistance of municipality

Values:
  • Satisfied
  • Rather satisfied than dissatisfied
  • Rather dissatisfied than satisfied
  • Dissatisfied
  • I have not heard about the service
  • I have not used the service
  • I have used the service but I cannot assess
  • Refuse to answer

SATMEDSER: Satisfied/dissatisfied: Financial assistance related to medical services

Question text: Using this card, please tell me, how satisfied or dissatisfied you are with the following services? - Financial assistance related to medical services

Values:
  • Satisfied
  • Rather satisfied than dissatisfied
  • Rather dissatisfied than satisfied
  • Dissatisfied
  • I have not heard about the service
  • I have not used the service
  • I have used the service but I cannot assess
  • Refuse to answer

SATRPRHS: Satisfied/dissatisfied: Repairing damaged houses and yards / facades

Question text: Using this card, please tell me, how satisfied or dissatisfied you are with the following services? - Repairing damaged houses and yards / facades

Values:
  • Satisfied
  • Rather satisfied than dissatisfied
  • Rather dissatisfied than satisfied
  • Dissatisfied
  • I have not heard about the service
  • I have not used the service
  • I have used the service but I cannot assess
  • Refuse to answer

SATPRSED: Satisfied/dissatisfied: Pre-school education

Question text: Using this card, please tell me, how satisfied or dissatisfied you are with the following services? - Pre-school education

Values:
  • Satisfied
  • Rather satisfied than dissatisfied
  • Rather dissatisfied than satisfied
  • Dissatisfied
  • I have not heard about the service
  • I have not used the service
  • I have used the service but I cannot assess
  • Refuse to answer

SATARCREG: Satisfied/dissatisfied: Archive/public registry

Question text: Using this card, please tell me, how satisfied or dissatisfied you are with the following services? - Archive/public registry

Values:
  • Satisfied
  • Rather satisfied than dissatisfied
  • Rather dissatisfied than satisfied
  • Dissatisfied
  • I have not heard about the service
  • I have not used the service
  • I have used the service but I cannot assess
  • Refuse to answer

SATMUSE: Satisfied/dissatisfied: Museums

Question text: Using this card, please tell me, how satisfied or dissatisfied you are with the following services? - Museums

Values:
  • Satisfied
  • Rather satisfied than dissatisfied
  • Rather dissatisfied than satisfied
  • Dissatisfied
  • I have not heard about the service
  • I have not used the service
  • I have used the service but I cannot assess
  • Refuse to answer

SATLBRS: Satisfied/dissatisfied: Libraries

Question text: Using this card, please tell me, how satisfied or dissatisfied you are with the following services? - Libraries

Values:
  • Satisfied
  • Rather satisfied than dissatisfied
  • Rather dissatisfied than satisfied
  • Dissatisfied
  • I have not heard about the service
  • I have not used the service
  • I have used the service but I cannot assess
  • Refuse to answer

SATSPRT: Satisfied/dissatisfied: Sport organizations and events

Question text: Using this card, please tell me, how satisfied or dissatisfied you are with the following services? - Sport organizations and events

Values:
  • Satisfied
  • Rather satisfied than dissatisfied
  • Rather dissatisfied than satisfied
  • Dissatisfied
  • I have not heard about the service
  • I have not used the service
  • I have used the service but I cannot assess
  • Refuse to answer

SATLGHT: Satisfied/dissatisfied: Outdoor lighting

Question text: Using this card, please tell me, how satisfied or dissatisfied you are with the following services? - Outdoor lighting

Values:
  • Satisfied
  • Rather satisfied than dissatisfied
  • Rather dissatisfied than satisfied
  • Dissatisfied
  • I have not heard about the service
  • I have not used the service
  • I have used the service but I cannot assess
  • Refuse to answer

SATDRNS: Satisfied/dissatisfied: Drainage system

Question text: Using this card, please tell me, how satisfied or dissatisfied you are with the following services? - Drainage system

Values:
  • Satisfied
  • Rather satisfied than dissatisfied
  • Rather dissatisfied than satisfied
  • Dissatisfied
  • I have not heard about the service
  • I have not used the service
  • I have used the service but I cannot assess
  • Refuse to answer

SATSEW: Satisfied/dissatisfied: Sewage system

Question text: Using this card, please tell me, how satisfied or dissatisfied you are with the following services? - Sewage system

Values:
  • Satisfied
  • Rather satisfied than dissatisfied
  • Rather dissatisfied than satisfied
  • Dissatisfied
  • I have not heard about the service
  • I have not used the service
  • I have used the service but I cannot assess
  • Refuse to answer

SATDRWT: Satisfied/dissatisfied: Drinking water

Question text: Using this card, please tell me, how satisfied or dissatisfied you are with the following services? - Drinking water

Values:
  • Satisfied
  • Rather satisfied than dissatisfied
  • Rather dissatisfied than satisfied
  • Dissatisfied
  • I have not heard about the service
  • I have not used the service
  • I have used the service but I cannot assess
  • Refuse to answer

SATIRRST: Satisfied/dissatisfied: Irrigation water

Question text: Using this card, please tell me, how satisfied or dissatisfied you are with the following services? - Irrigation water

Values:
  • Satisfied
  • Rather satisfied than dissatisfied
  • Rather dissatisfied than satisfied
  • Dissatisfied
  • I have not heard about the service
  • I have not used the service
  • I have used the service but I cannot assess
  • Refuse to answer

SATLCROAD: Satisfied/dissatisfied: Roads in your settlement

Question text: Using this card, please tell me, how satisfied or dissatisfied you are with the following services? - Roads in your settlement

Values:
  • Satisfied
  • Rather satisfied than dissatisfied
  • Rather dissatisfied than satisfied
  • Dissatisfied
  • I have not heard about the service
  • I have not used the service
  • I have used the service but I cannot assess
  • Refuse to answer

SATPBTRN: Satisfied/dissatisfied: Public transport

Question text: Using this card, please tell me, how satisfied or dissatisfied you are with the following services? - Public transport

Values:
  • Satisfied
  • Rather satisfied than dissatisfied
  • Rather dissatisfied than satisfied
  • Dissatisfied
  • I have not heard about the service
  • I have not used the service
  • I have used the service but I cannot assess
  • Refuse to answer

SATWATMN: Satisfied/dissatisfied: Waste management

Question text: Using this card, please tell me, how satisfied or dissatisfied you are with the following services? - Waste management

Values:
  • Satisfied
  • Rather satisfied than dissatisfied
  • Rather dissatisfied than satisfied
  • Dissatisfied
  • I have not heard about the service
  • I have not used the service
  • I have used the service but I cannot assess
  • Refuse to answer

SATCLNSTR: Satisfied/dissatisfied: Cleaning of streets, parks, gardens

Question text: Using this card, please tell me, how satisfied or dissatisfied you are with the following services? - Cleaning of streets, parks, gardens

Values:
  • Satisfied
  • Rather satisfied than dissatisfied
  • Rather dissatisfied than satisfied
  • Dissatisfied
  • I have not heard about the service
  • I have not used the service
  • I have used the service but I cannot assess
  • Refuse to answer

SATFNSER: Satisfied/dissatisfied: Funeral services

Question text: Using this card, please tell me, how satisfied or dissatisfied you are with the following services? - Funeral services (e.g., maintenance of cemetries)

Values:
  • Satisfied
  • Rather satisfied than dissatisfied
  • Rather dissatisfied than satisfied
  • Dissatisfied
  • I have not heard about the service
  • I have not used the service
  • I have used the service but I cannot assess
  • Refuse to answer

SATSTRAN: Satisfied/dissatisfied: Stray animals care

Question text: Using this card, please tell me, how satisfied or dissatisfied you are with the following services? - Stray animals care

Values:
  • Satisfied
  • Rather satisfied than dissatisfied
  • Rather dissatisfied than satisfied
  • Dissatisfied
  • I have not heard about the service
  • I have not used the service
  • I have used the service but I cannot assess
  • Refuse to answer

SATSHLTHM: Satisfied/dissatisfied: Provision of a temporary shelter

Question text: Using this card, please tell me, how satisfied or dissatisfied you are with the following services? - Provision of a temporary shelter if necessary

Values:
  • Satisfied
  • Rather satisfied than dissatisfied
  • Rather dissatisfied than satisfied
  • Dissatisfied
  • I have not heard about the service
  • I have not used the service
  • I have used the service but I cannot assess
  • Refuse to answer

SATCNSTPR: Satisfied/dissatisfied: Issuance of construction permits

Question text: Using this card, please tell me, how satisfied or dissatisfied you are with the following services? - Issuance of construction permits

Values:
  • Satisfied
  • Rather satisfied than dissatisfied
  • Rather dissatisfied than satisfied
  • Dissatisfied
  • I have not heard about the service
  • I have not used the service
  • I have used the service but I cannot assess
  • Refuse to answer

SATSTRTR: Satisfied/dissatisfied: Regulation of street trading

Question text: Using this card, please tell me, how satisfied or dissatisfied you are with the following services? - Regulation of street trading

Values:
  • Satisfied
  • Rather satisfied than dissatisfied
  • Rather dissatisfied than satisfied
  • Dissatisfied
  • I have not heard about the service
  • I have not used the service
  • I have used the service but I cannot assess
  • Refuse to answer

SATGRNSP: Satisfied/dissatisfied: Parks and green space

Question text: Using this card, please tell me, how satisfied or dissatisfied you are with the following services? - Parks and green space

Values:
  • Satisfied
  • Rather satisfied than dissatisfied
  • Rather dissatisfied than satisfied
  • Dissatisfied
  • I have not heard about the service
  • I have not used the service
  • I have used the service but I cannot assess
  • Refuse to answer

SATADPEN: Satisfied/dissatisfied: Creation of adapted environment for PWDs

Question text: Using this card, please tell me, how satisfied or dissatisfied you are with the following services? - Creation of adapted environment for PWDs

Values:
  • Satisfied
  • Rather satisfied than dissatisfied
  • Rather dissatisfied than satisfied
  • Dissatisfied
  • I have not heard about the service
  • I have not used the service
  • I have used the service but I cannot assess
  • Refuse to answer

SATMLTRC: Satisfied/dissatisfied: Mandatory military recruitment procedure

Question text: Using this card, please tell me, how satisfied or dissatisfied you are with the following services? - Mandatory military recruitment procedure

Values:
  • Satisfied
  • Rather satisfied than dissatisfied
  • Rather dissatisfied than satisfied
  • Dissatisfied
  • I have not heard about the service
  • I have not used the service
  • I have used the service but I cannot assess
  • Refuse to answer

SATMEDFC: Satisfied/dissatisfied: Medical facilities

Question text: Using this card, please tell me, how satisfied or dissatisfied you are with the following services? - Medical facilities

Values:
  • Satisfied
  • Rather satisfied than dissatisfied